For Medi-Cal, you will receive a Benefits Identification Card (BIC).

  • Sign your BIC when you get it and use it only to get necessary health care services.
  • Never throw your BIC away (unless we give you a new BIC). You need to keep your BIC even if you stop getting Medi-Cal. You can use the same BIC if you get cash aid or Medi-Cal again.
  • Take the BIC to your medical provider when you or a family member is sick or has an appointment.
  • Take the BIC to the medical provider who treated you or your family member(s) in an emergency situation as soon as possible after the emergency.

For other health care programs you will receive a health plan card from your particular carrier.